F.A.Q.
Our Process
Step 1
Submit an inquiry for your custom pieces through our ‘shop’ page. We will review this and check to see if the date of your event is available!
Step 2
If we have availability, we will send you an email with a Proposal of Services. This will have your product selections, our contracts for you to sign, an invoice for your $100 non-refundable deposit and information on the next steps!
Step 3
After we receive your flowers, we will deconstruct, press, and reconstruct your flowers. Once we have them laid out in your frame, we will send a mockup of your design to approve!
Step 4
Receive your beautiful new keepsakes!
Frequently Asked Questions
Where are you located?
We are located in Elkhart, IN!
How long does this process take?
The process can range anywhere from 10-20 weeks depending on when your bouquet was delivered to our shop. This is subject to change due to the number of orders received during specific months.
How long will my pressed flowers last?
As long as you take care of your frame your flowers will last forever! But please be aware that your flowers will fade overtime. Make sure to keep your flowers away from direct sunlight and away from any humid areas (ex. the bathroom). If you follow those steps, your flowers should stay around forever 🙂
Will every flower be used in my finished piece?
I will press most flowers from your bouquet, but depending on the size of the frame and the layout chosen it is possible that not every pressed flower will be used. Due to the fragile state that flowers are in after they are pressed, they will not be returned to you unless specifically asked.
What do flowers look like after the drying process?
Many flowers will change once they are dry. For example, red roses will turn into a darker burgundy color, white roses turn into a cream or yellow tone. Tropical flowers also show the biggest change once they are dry, this is shown most in Anthuriums.
What flowers preserve the best?
Flowers that press the best:
Roses, anemones, peonies, ranunculus, tulips
dahlias, lisianthus, poppy, carnations, gerber daisy, proteas
any wildflowers, hydrangeas, hibiscus, larkspur, white orchids
sunflowers, any greenery/thistle/fillers, succulents, cactus, palms
Colors that last a long time (without color correction):
Reds, oranges, greens, some blues, yellows, purples, black
Colors that fade quickly:
White (usually yellows), pinks, light blues, light yellows
Do you offer color enhancement?
Yes, we do! I offer color enhancing on all white flowers and any other flowers that need correcting. We try to keep your flowers as natural looking as possible, and will usually only color enhance flowers that need a bit of help.
How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. At checkout, you will have the option to choose your preferred payment method.
How does shipping work, if I’m not local?
If you are not local, there are a few extra steps when it comes to getting your flowers to us!
After you place your order, we will send you detailed instructions on how to return your flowers to us. You
are responsible for the shipping cost of your flowers to us. Click here to see the UPS shipping cost estimator, our zip code is 46516.
We highly recommend overnight shipping, choosing ground shipping for fresh flowers will cause your flowers to mold and rot quicker. Overnight AM is not necessary.
When checking out, you will be charged for shipping. This does not include the cost for you to send the flowers to us. Just simply the cost of us sending the final product back to you.
When we send the final product back it will be sent with a signature required upon delivery. If this is a problem please let us know right away!
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the courier’s website.
What is your return policy?
Due to the fact that all keepsakes are custom made, we do not accept any refunds or exchanges. If your item is damaged upon receipt, please contact us immediately at: fleureverpreservations@gmail.com